Privacy Policy
Effective Date: 4th December 2024
Nexora Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nexora.academy, use our services, or interact with us. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect and process the following types of personal information:
a. Information You Provide Directly:
Name, email address, phone number, and other contact details.
Payment information for course enrolments or service purchases.
Details provided through contact forms, surveys, or correspondence.
b. Information We Collect Automatically:
IP address, browser type, and operating system.
Information about your visit, including access times, pages viewed, and referral URLs.
Cookies and similar tracking technologies (see "Cookies and Tracking" below).
c. Information from Third Parties:
Data from payment processors or course platforms.
Information from social media platforms if you connect your accounts with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our services, courses, and resources.
To process transactions and send confirmations.
To communicate with you, including responding to enquiries and providing updates.
To personalise your experience and improve our website and offerings.
To comply with legal obligations or enforce our terms and conditions.
For marketing purposes, including sending promotional materials (with your consent).
3. How We Share Your Information
We may share your information in the following circumstances:
Service Providers: With third-party vendors who assist in delivering our services (e.g., payment processors, course platforms, email services).
Legal Compliance: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, sale, or acquisition of our business.
Consent: When you provide explicit consent for information sharing.
4. Cookies and Tracking
We use cookies and similar technologies to enhance user experience and collect usage data. You can control cookies through your browser settings. For detailed information, please refer to our Cookie Policy.
5. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the information we hold about you.
Rectification: Correct inaccuracies in your data.
Erasure: Request deletion of your data (subject to legal exceptions).
Restriction: Limit processing of your data under certain conditions.
Objection: Object to the processing of your data for specific purposes.
Data Portability: Request a transfer of your data to another provider.
To exercise these rights, contact us at legal@nexora.academy.
7. Security
We implement appropriate technical and organisational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Nexora Academy
86-90 Paul Street, London, EC2A 4NE
Email: legal@nexora.academy
Phone: 0203 011 0894
Thank you for trusting Nexora Academy with your personal information.